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This has been a year long nightmare.

I went to the Columbus East location of Affordable Dentures for an upper denture. I purchased the first time denture wearer package so first I was supposed to have a healing denture and it was not and it caused all kinds of sores in my mouth.

Then after wearing dentures for approximately a month I realize that the bite was completely wrong so they remade them and they have never fit correctly. I kept telling them that there was something wrong. They added liners to the teeth and made more adjustments but still they werent right. They said these are only temporary and when I got my permanent pair they would be better.

In June I received my permanent pair.

They have never fit properly either. If they fit in the front they were not touching the roof of my mouth and they assured me they were touching. I know Im a first time denture wearer but I know my own mouth. After several adjustments, I told them that they were still not touching the roof of my mouth in the back.

They hung down, were too thick and gagged me. I could not eat anything even with adhesive and food got up underneath them. They wouldnt listen to me. So after several more attempts to adjust them, adding liners etc.

they still were not right. I was told it was because I didnt have any bottom teeth in the back and my pallet was shallow and that I needed to use adhesive. They still wasnt right so they sanded them down to where they were really thin so needless to say they cracked right down the middle. They were sending them to the lab for repair and I told them that they were just going to keep breaking because of being too thin and I wanted a new plate made.

The dentist came in and said that they felt that no matter what they did I wouldnt be happy and I needed to find a new dentist. I said that they advertise satisfaction guaranteed or your money back and that I wasnt satisfied and I wanted my money back and he said they could do that and I was told that I signed that the wax pair fit and they made them and basically Im screwed. After repairing said denture I was dismissed.

I dont know what if anything I can do and all I can say is I dont know how they can sleep at night.

Im so upset.

I still dont have proper fitting teeth and Im out hundreds of dollars. Any advice would be greatly appreciated.

User's recommendation: Don’t go to this Affordable Denture. They don’t know what they are doing.

Location: Heath, Ohio

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