Lynnea C Pdq

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Verified Reviewer
| map-marker Christmas Valley, Oregon

THEY HAVE MY MONEY, WHERE'S MY DENTURES????

they take your money up front and then cancel appointment after appointment, of course after they have pulled all your teeth and left you with temp dentures that aren't worth a hill of beans. then they cop attitudes when you show frustration!!

we are 2 hours away from town, and they call to cancel 1 hour before appt times. today was the 8th appointment they have called to cancel, of course we've already left the house and half way there.

SOOOO UNHAPPY WITH THIS SERVICE!! BUT THEY ALREADY HAVE ALL THE $$$$$!!!

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User's recommendation: RUN!! RUN AWAY FROM THIS PHONEY BUSINESS!! You'll never get your teeth.....

JennyM F

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Verified Buyer
| map-marker Palm Bay, Florida

Denture disaster

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Affordable Dentures And Implants - Denture disaster

To : Affordable, dentures, and implants

Melbourne office

From : Jenny Farnum

321-313-****

1079 Lee Ave NW

Palm Bay FL

To whom it may concern,

Appointment November 11. I told them I felt the teeth were too big and that my mouth felt really crowded.

and they told me that there wasnt any smaller teeth and got very angry at me. I could look at them and see that they were really big and not just the teeth the whole set up. But they know better than me and apparently pleasing me wasnt their main objective. They also told me that it wouldnt feel that way once the wax came off.

They Pressured me into accepting what they were giving me and with the promise that everything will be OK.. When I showed up the next day on the 12th at 3 pm the latest appointment I guess they had cause they close the doors behind me and lock them. The girls now treated me coldly, and none of them will talk to me. They sent in some other nurse that I had never really dealt with before because and she was really nice but she didnt do the things that were supposed to be done to make sure that I left there with a proper fit .

Im pretty sure she was just a trainee. I am recovering from a very traumatizing event. Because of the situation I couldnt think clearly and it really wasnt my job to do so. Any other time Ive had dentures for the first time I did not leave before they made sure that I had an even bite with the ink paper.

Even before dentures if you get a filling, they make sure you have a proper bite. I didnt even get that . At the time I thought everything was OK until I got home and I tried to eat. They pretty much dont care at all and Im feeling very unhappy and scared at this point.

I am documenting everything that happens from this point because I feel like its gonna continue to be me having to go back every week and leaving on satisfied. Im going back on Friday the 17th because I cant eat and theyre hurting me in many places. I also have duck mouth. my lips are in a constant pucker.

I went back on the 17th with a list of what was wrong, and asked What did I want them to do. At this point Im feeling so upset and pressured. After spending so much money she spent about an hour with me which was awesome. But at the end of it when I left, I still couldnt eat.

After sitting with my dentures over a couple days Ive been using my old dentures. Ive come to realize I have slight duck mouth , an uneven bite and just altogether these teeth are terrible. I even have a speech impediment . I go back November 21 and I am going to tell them I dislike duck lips I have a speech impediment, and my top denture does not align with my bottom denture, so no matter what they do to grind down the teeth.

If my teeth do not align with each other, theres a problem. Ive been wearing my old dentures because these dentures are just so terrible and I feel like I have my mouth stuffed and overloaded. I am going to explain all this to them on my next appointment and ask them what theyre going to do about it. They shouldve never of used my old dentures to make my new dentures, knowing that they had done surgery on my gums, I didnt know Im not a dentist, but they shouldve known.

And heres the thing they might offer to make a new denture from my actual gums, but I highly doubt it, and I cant even stand to go to the office with the way they treat me. Im feeling very uncomfortable with them and I really think that we need a refund and I need to go on with my life, and they need to go on with their business, but not with me. I have no trust and their ability to provide me with what I paid for. I will keep the teeth as evidence until I receive my refund.

This is not my first set of dentures. It would be my fourth pair of dentures and I did not have these issues or this feeling of, Im bothering people and wasting their time.

With all the issues my appointment time was 2 oclock I got there at a quarter till they called me in at 1:50 and I was out of there at 2:02.

I still cannot eat with these things, and they can tell me all day long that I should be happy but the fact of the matter is, Im not happy. I dont feel comfortable with these in my mouth. And instead of trying to make it better or helping in anyway Ive been bullied through the whole process.

This comes straight from your website and Ive gotten none of this .

I am absolutely not walking around with confidence. And everyone keeps telling me that I have to get used to the denture. My old denture was worn down. This isnt my first rodeo or my first par dentures and I dont care how long Ive had them.

Never ever have I been as dissatisfied as I am with these dentures that are in my mouth and with the way I was treated when I expressed concern when you showed me the first wax. But no worries everythings gonna be OK. Until you got my money and I came back the next day to pick them up and everyone treated me like garbage and you never even took the time to make sure they fit properly. I would like a full refund.

I do not want these dentures and you may have them back when you refund my money.

That could be part of the stipulation, but I need that in some type of writing. I will give you one week to respond and then Im gonna file claim against you on my credit card. And Im gonna call everybody that will listen about my experience. I am not satisfied ,I was never satisfied.

I was bullied, and then ignored.. made you feel like I was a complainer from day one. I thought this process was supposed to be all about me and mu self-esteem. Well, I can definitely say with my treatment that you lowered self-esteem.

I dont even want to go to your office to get my teeth supposedly fixed. Which never happened each and every week I had to go back and theyre still not fixed and Im not coming back again. I would rather have no teeth at all, than to have to deal with the girls in your office and their complete incompetence.

Efficient Services and Support in West Melbourne, FL

As America's largest denture provider, Affordable Dentures & Implants improves smiles, but more importantly, we improve lives. If you need a West Melbourne, dentures dentist, please give us a call.

We offer an on-site denture lab and often can provide same-day service to get you on with your life quickly. We open at 8 a.m, Monday through Friday for your convenience.

Go Ahead & Smile

Every day, our goal is to help improve smiles, but more importantly, we strive to improve lives. We ensure your dentures are available to you at an affordable cost so you can achieve a smile that is priceless. Get in touch with us today at (321) 419-**** to schedule a consultation and start your journey towards a happy and confident smile.

CALL NOW

Buy With Confidence

Your satisfaction means everything to us!

We want you to not only walk out of our practice with a confident, new smile we also want you to feel confident in the decision you make to trust us with your tooth replacement care. We look forward to se

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User's recommendation: Run

1 comment
Guest

ZZZZzzzzzzzzzz ... too long

Sayan Tru

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Verified Reviewer

I need to speak to a representative

I went to Affordable Dentures months ago and was supposed to go back, but I never got a chance to do so. Many things happened for reasons that prevented me from returning.

However, I did leave a deposit of $2000.00. I was there last week, and it was so crowded that I left. I had a ride; Maya told me she would call me and let me know what's going on. I have been calling and leaving messages, but no one will call me back.

I would like someone to call me and tell me what I can get for my money.

My name is {{Redacted}}, and my number is 215-888-****. I went to the one on 2119 Cottman Avenue.

View full review
Loss:
$2000

Preferred solution: Full refund

1 comment
Guest

This post has been reported as a site policy violation for removal or redaction. Private information (name, etc) is to be omitted.

Read the rules. P.S. : you are way beyond calling and leaving messages ; you're just wasting time which is a finite commodity with warranties and rework.

That's why they dodge calls - waste time. This should have been formalized as a written complaint and served via Certified Mail Return Receipt Requested to provide the court or your collections attorney with an ironclad background foundation.

dandre b Yme

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Verified Reviewer
| map-marker Baton Rouge, Louisiana

Compkaint

Too much to write. Service was awful and so was the product I am requesting to get refunded or sent to another center where the personnel is customer friendly and knows how to treat customers. Black or white

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User's recommendation: Don’t go to affordable dentures

1 comment
Guest

I don't care how you "treat"me ; just do the job right. Some people are not bubbly and pleasant.

They are at work, focused.

You can't let that dictate your service providers. I've known a lot of professionals who are deadly serious about their craft(s) who are actually pleasant people outside of the grind.

Yvonne A Qvl

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Verified Reviewer
| map-marker Augusta (Richmond County), Georgia

Mistreatment

Updated by user Aug 05, 2024

A. 0. FOR THE GREEN STREET AUGUSTA GA LOCATION

Original review Aug 02, 2024

I had an appointment yesterday, 08/01/2024, in your office in Augusta, GA on Green Street. I filled out all the papers and waited. Patients came in and went out. I was still sitting there. Over 90 minutes later, I went to the window and asked, 'Did you forget me?' The lady told me they were running behind. The waiting room was empty, and I was the only one left. She then told me that she didn't know how much longer it would take. So, I was stunned. I couldn't believe that. I had to cancel. I am still in disbelief over what I experienced today.

Sincerely,

Yvonne Austin

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Preferred solution: Apology

1 comment
Guest

You are overreacting. What good is an "apology" ?

The time has been wasted, can't get it back. Apologies are words and do nothing to mitigate the problem. If you're really sorry, pay me for my time ; say, $125 / hr.

since that's about what they charge as a base rate. Otherwise, I don't believe their BS apology and can't believe you'd settle for that.

peto D

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Verified Buyer
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Verified Reviewer
| map-marker Danville, Virginia

Wrong fitting dentures and cracked

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Affordable Dentures And Implants - Wrong fitting dentures and cracked
Affordable Dentures And Implants - Wrong fitting dentures and cracked - Image 2
Affordable Dentures And Implants - Wrong fitting dentures and cracked - Image 3

a couple of years ago went to affordable dentures in danville va to have 4 on one impants and teeth removed , they looked great and thought they did a good job, they even maintained them for cleaning , they take them out and clean and put them back in ,then the office in danville va closed , so i thought i was getting an infection.in my gums, now danville office was closed , so i called Bedfordhowed va affordable dentures to help, they could not help because they dont do implants 4 on one, so i called Christiansburg va affordable dentures and made appointment , he also does not fix those kind of implants ,and i did have an infection on my gums, he referral me to a dentist in roanoke that can help with 4 on one implants , i made the appointment , and he took xrays of my upper implants , to my surprise and the dentist , the xrays showed a screw missing for the implant and that the dentures was cracked, i called affordable dentures in NC head quarts , they said they would fix it and give me a new pair ,so the danville va office reopened with a new dentist , they took out my upper implants and sent them to a lab , they came back a couple of weeks later, now a another new dentist was there, and he would not put them in, so i found a dentist in roanoke that would put in my new implants , well to my surprise and the dentist , when he took out my old implants he found why the screw was missing , they never line up with that implant, he tried putting in the new dentures , and they are not the same size and the holes dont match up at all so the new dentures are useless and cant be use , i called headquarters nc and sent info from my dentist in roanoke va to them , they called back and said they would help me again to get it fixed , and now they wont call me back or help me , and my dentist in roanoke said it would cost to fix there mess over 7800 dollars , i payed 20000.00 for this i just want to cry

View full review
Loss:
$7800
Pros:
  • Cheap
Cons:
  • Dont back up their service

Preferred solution: affordable dentures to replace my old dentures that has a crack and dont line up with implant, with new dentures that fit all of my implants , it will cost me over 7800.00 to fit it right ,

User's recommendation: think twice.and get a second opinion.and dont trust affordable dentures to fix it right to help you fix the problem

Anonymous
map-marker Fort Lauderdale, Florida

I was trying to talk to a real person so was not happy I couldn’t do that with out paying so I will not be recommending your company to anybody

Not happy at all I was unable to talk to somebody live when I talk to you people in Port Charlotte have called me back. I paid you guys $7000 for nothing.

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Joshua S Wye

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Verified Reviewer
| map-marker Denton, Texas

Payment

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Affordable Dentures And Implants - Payment
Affordable Dentures And Implants - Payment - Image 2

Brought my girlfriend in for her procedure. She paid for most of the procedure off of her CareCredit, they were telling me they did not accept checks.

For my portion of her payment, which was 1500. When I went up to the register. To get the doctors note. There was a sign that said check accepted in most cases with ID.

I was stereotyped, and judged based on my appearance for the cold weather. And the woman told me its a corporate deal. Thats BS. I had plenty of money in my account.

I wanted to write Note in the memo portion of the check.

Thank you for judging me, and setting me out to be a person that would not do good business. Im getting older and I know a lot of people who are approaching this procedure.

I will let them know about the Denton and Lewisville location. And I hope you pass this on if youre reading.

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Pros:
  • Getting them done somewhere else

Preferred solution: I don’t want to get anything. I just want you to know that your stereotyping. Screwed my opportunity to right loan in the Memo portion of the check. In case things don’t work out with my girlfriend and I..

User's recommendation: Go somewhere else. Because this is the third headache we’ve had trying to do this procedure with this particular company. I am also a former patient. Where it did not go well. But I told my girlfriend. There’s no way it could be that bad two times in a row.

1 comment
Guest

Accepting checks is optional ; they do not qualify as legal tender. They don't say " This note is legal tender for all debts public and private ".

They can be accepted or rejected at the will of the recipient. There is no law regarding equal acceptance from anyone who stumbles in.

Eric B Czq

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Verified Reviewer
| map-marker Spring Hill, Florida

ON GOING HORRIBLE EXPERIENCE

They made me pay three weeks in advance on 2/7, but they didn't do the extractions until 2/28, they butchered that. All the treatment texts said they did the work on the 7th, messing up the plan and they have never straightened it out.

Julie keeps lying and blaming everyone else. The texts prove it. They got me confused with someone else and claimed she's been calling, but the phone has a call log.

No calls. It is a nightmare, never go there.

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Anonymous
map-marker Muskegon, Michigan

Their reckless could or would not re- make a denture that would fit. Offered to refund my $494 co payment my denture would not covered by the warranty. by

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Totally disrespected how that made me feel. The receptionist came in smiling and pleasant while delivering the news that they would refund my copay for a denture that doesnt fit properly.

She states we will let you keep the denture but you will no longer have the 3 year coverage. They played good cop bad cop thinking i would not make a fuss.

During the denture process the doctors dog nipped at me twice after she plunked it in my lap. She also yelled at me when they were having an issue of the denture drifting to the right so I could no close my mouth properly. Acted as if it was my fault.

Totally unprofessional. The dentist really did nothing during the mold or fitting process. When I asked if there was another person that did the impressions or if someone from the Grandville office could help.

They said no. They were not affiliated with the Grandville office.

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User's recommendation: Don’t use tgem

Amber J Hsz

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Verified Reviewer
| map-marker Cape Girardeau, Missouri

Unsatisfied customer

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Affordable Dentures And Implants - Unsatisfied customer
Affordable Dentures And Implants - Unsatisfied customer - Image 2

Hi my name is Amber Jones I'm writing this because Im very unsatisfied with affordable dentures in cape Girardeau no they staff there not the dentist but the staff are very rude made my experience very unpleasant was told everything would be done in one day and paid it all up front out of my pocket to be told to come back next week only did impressions as well not give n me much of a choice for the white color I wanted so now I've paid for them I feel there not going to be what I expected and wanted. And have n to go back to someone being rude to you.

I hope something will be done about this I definitely won't be recommending there office. Thank you for your time good day..

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User's recommendation: Not to go there

Jeremy O Icw

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Verified Reviewer
| map-marker Batesville, Indiana

They keep sending me a bill saying I owe money in which I already paid in full and they don’t answer their phone and won’t return my calls

I got my teeth extracted and dentures made at Affordable Dentures in Cincinnati. I paid $690 the first visit before they would do my impressions.

Then, when I returned to get my teeth extracted, I paid another $650 and they told me I was paid in full with what my insurance was paying. I got my extractions and my dentures, and received a bill in the mail showing I owed $0. Then, two months later, I received a bill saying I owe $690 and saying I only paid $1015 in cash.

I never made a cash payment; I used my debit card, so I have proof. I have called and left several messages on their voicemail because they won't answer the phone and they refuse to return my calls.

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User's recommendation: Just go somewhere else and save yourself the headache

Ylanza s Afd

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Verified Reviewer
| map-marker Millsboro, Delaware

Store closed and we have work to be done.

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NeverSpringfield, Illinois store closed leaving my husband and I hanging with 2 implants and 2 partials needed and already paid for. In the months before closing it should be noted that we saw 6-8 different dentists each quitting with little to no notice.

I have contacted a Brandon Dunn in North Carolina. He has told me that it could take over 2 weeks to determine if they are refunding our money or doing the work. At this point wed rather have the money and use a trustworthy dentist to finish our dental work. Any help from other past patients on resolving matters with this company would be appreciated.

I might add that when I did get hold of the office that was taking over their patients in Forsyth, Il. the woman, Ashley who to my knowledge has some sort of management position told me to look online and get their number. She was extremely rude and when trying to call back, she has quit taking my calls. I found out the manager from Springfield is in fact using the store for transfers and such.

We have waited for almost 7 months for them to push a button to transfer our files. Yet, we wait and are treated rudely.YES, 7 MONTHS. LOOKS LIKE ANOTHER law suit is coming if thingare not taken care of in a very timely manner from the time I posted this. Never use Affordable Dentures and Implants.

(If they rectify the problem I will keep you posted. It looks grim at this moment.)

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User's recommendation: Run, don’t walk!, from this rip off joint.

Christopher K Hjw
map-marker Burlington, North Carolina

Very bed bed side and treatment of customer's

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Had partial the day I left I called saying sever pain left message and called multiple times left messages my mom did. Finally corporate I got a hold of and they couldn't get a hold of them so they gave me the direct number and spoke to office was hung up on 2 times and refused answer after that so now 2 and half weeks or 3 weeks later go I.

Person make a appointment. The Doctor was isns only rude and mean my mother had walk out so she did say somtbing and and the Dr Jones wouldn't even let me say the problem without getting amd at me and saying stuff and then yelled at my mother who tried to repeat my issues and until the guy who shapes dentures came she wouldn't calm down. He didn't even get the issue all I wanted was the appointment and hang up calls fixed but they were mean fromthe get go yelling at me. Giving me ultimatum to either give partial back and get all my money returned or they fix em.

To me and mom she was mad before the appointment due to corporate knowing and saying somthing but we don't know yalls systems. Never been spoken to that badly in my life let alone by a doctor. I've had 30 surgeries and I'm only 26 so I've had hair share doctors and issues and never have I have been spoken to this way.

Over me just wanting whoever hung up and refused to call back on voicemauls. They said we never left a si gle message or called but I can show it with my call recorder or verizon account that I havehaveonly for chepa teeth removalon

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Loss:
$90
Pros:
  • Partials quick and amazing first visit
  • Doctor nice first time
Cons:
  • Was hung up on twice and not called so and go in person
  • Second visit dr was angry and raised concerns as she walked in mad
  • Reception is rude and all say we never once called

Preferred solution: Apology

User's recommendation: Go ina nd make a appointment and wait 2 weeks and don't bother calling

Ylanza s Afd

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Verified Reviewer
| map-marker Millsboro, Delaware

Store closed and we have work to be done.

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RSpringfield, Illinois

I have been notified by Brandon Dunn. My phone says hes in North Carolina.

He has a rather unusual slow gait to his speech. As if Id just awakened him. Anyway, there is absolutely nothing in his speech that makes you think he just doesnt care. Although, he told me rudely the day after my complaint when I call only to see how long I could expect for my husband and I to wait for the dental work to be completed or that we would accept a refund.

It has been 7 months of nothingness!! No phone calls other than Ashley who tells me shes the manager of the store our files were to have been transferred to in Forsyth, Illinois. By the way, I called her last week and knowing they use Caller ID she is no longer taking my calls. She referred me to the original manager in Sprongfield who is also not taking my calls.

I am at my end here. Like I said, its been 7 months of waiting, 6-8 different dentists. (M One dentist argued with his tech the entire time he worked on me.). Very unprofessional!!

There will be a law suit if this is not taken care of soon. Its beyond the money. This monkey business needs to stopped.

Rest assure that Monkey Business is not the words I am feeling. Dont go near Affordable Dentures and Implants.

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User's recommendation: Run; don’t walk away from this company. They stand for nothing!!