Anonymous
map-marker Redmond, Washington

Samsaini59@***.com

Affordable Dentures And Implants - Samsaini59@***.com
I had appointment 8 am .I went there and they said we can't see you because their x Ray machine is broken. Then they said come 9.30.i came back 9.30 .then they start saying we can send you to other doctor in green wood .I came fr Plainfield Indiana .They could call me and let me know. They they are having problem .They are cheating people and they want to take the patients who they like .they don't have no value of others people time. The clinic is v poorly managed. If they can't manage it they should close and stop wasting people,s time. Also they don't want to explain things clearly.
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User's recommendation: No one should go there.

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Deborah P Nig

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Verified Reviewer
| map-marker Jackson, Tennessee

So far my experience has been an absolute nightmare.

Affordable Dentures And Implants - So far my experience has been an absolute nightmare.
Affordable Dentures And Implants - So far my experience has been an absolute nightmare.
Affordable Dentures And Implants - So far my experience has been an absolute nightmare.
Original review Jul 22, 2023
I went to the Jackson Tn location to discuss getting dental implants. The office manager Audrey took charge of my case after I had been overlooked twice by the office staff. I thought finally I would have a good experience, I was wrong at ever encounter. Paid over $3000 before any work was done. The day I had my teeth pulled the dentist fractured a tooth and the forceps gouged me in the roof of my mouth. He placed in 3 bone grafts and stitched my gums and said I could not wear teeth for 2-3 weeks. The next time I went in for my wax fitting I was told it wasnt ready. Then I returned again, my wax set was way to big. I asked Audrey about it she said well put a soft liner in. I had no idea what that even was. She then had me initial that I liked everything about my denture even though it was way to big. I went home again without any teeth. Finally, I did get my teeth they fit horribly. They even cause my bottom teeth, which are real, to hurt. I feel as though my real teeth were being moved to accommodate my upper plate. When I mentioned it to the technician she said wear them a couple weeks and come back for your soft liner. I have had my soft liner for 4 weeks and I still cant eat very much with my plate. The left side of my mouth still hurts where he pulled some teeth and placed those grafts. The gums on the plates right side is way larger than on the left and when I smile it shows really bad. I am now waiting for a different soft liner and then they are going to add the acrylic to the plate. I thought when you got a denture from this facility you got 2 one to wear immediately and one when your gums had shrunk. I have been informed I will not be getting a new plate, even if I go through with the implants this is the plate Im stuck with. It cost me almost $1700 for 1 plate and Im definitely not happy with it.
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Loss:
$1700
Cons:
  • Not seen by a dentist after first visit
  • Once you pay you have to accept what you get
  • Technicians do most of the fitting

Preferred solution: Full refund

User's recommendation: Go somewhere else, don’t stand for substandard cheap dentures. They are not cheaper if you wind up having to go somewhere else and get new ones.

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Mary H Iyx

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Verified Reviewer
| map-marker Gulfport, Mississippi

Unsatisfied

Affordable Dentures And Implants - Unsatisfied
Affordable Dentures And Implants - Unsatisfied
Updated by user Aug 09, 2023

Called complaint Dept and received a call back to look into my issues but no follow up and still no info, still haven't seen a doctor and still unhappy DO NOT RECOMMEND TO ANYONE ........POOR SERVICE POOR CUSTOMER SERVICE POOR PRODUCT, DOCTOR HERE IS A SELF-RIGHTEOUS LITTLE FELLOW.

Original review Aug 09, 2023
I would like a follow up on the complaint I made several weeks ago. I am still unsatisfied and would like to speak with a person about my issues. I will be contacting the local news outlets soon
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Loss:
$2500
Cons:
  • Are awful staff product attitude it is all bad

Preferred solution: Teeth I can wear and maybe a doctor looking at me. Haven't seen a doctor since teeth were removed

User's recommendation: Do not choose affordable dentures

Kathy H Zjg

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Verified Buyer

Extremely Dissatisfied !!

Affordable Dentures And Implants - Extremely Dissatisfied !!
I went to my local affordable dental. I went there to get a new upper denture. I have been a previous customer. I have gotten two other upper dentures from there over the last 15 years or so. I have walked in and left within hrs. Completely Satisfied with my new denture. I went in 7/19/23 to get a new denture again. This time was the worst experience I have Ever had !!! I have had to go back and forth 6 times. They cant make them right. I finally got feed up and said I was done and wanted my money back. They credited my account but minus 222.00 they said cost of materials. Why do I have to pay for the mess they put in my mouth I had to keep going back they cant get them right (I mean they were terrible) and I am requesting that I get the full refund so I want the other 222.00 put back on my credit card. This experience was awful the personality of the staff was terrible the only one in the office that was nice was the receptionist ! If I was not a previous customer I would believe that thats just how it goes. But I am and I loved my last two dentures from there last one was 7 yrs. ago I got it in hours. Please refund my 222.00 Thank You
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Loss:
$222
Cons:
  • Horrible service

Preferred solution: Full refund

User's recommendation: Never !!! At this location! I have recommended to others in the past! Recently to my a sister who lives in De.